Trade rules for SP food and non-food products. National legal Internet portal of the Republic of Belarus Features of the sale of various groups

The retail trade regulations govern the activities of stores selling non-food and food products.

The sale of any goods must be carried out in accordance with the requirements of the law. In this case, the seller has a number of obligations. Its activities must not only comply with the requirements of current regulations, but also not violate the rights of consumers.

There is no separate basic law that applies specifically to retail trade. Activities of this nature are determined by the general rules:

Civil Code of the Russian Federation.
Law of February 7, 1992 No. 2300-1 “On Protection of Consumer Rights.
Federal Law of January 2, 2000 No. 29 "On the quality and safety of food products".
Federal Law "On the use of cash registers in the implementation of cash settlements and (or) settlements using electronic means of payment" dated May 22, 2003 No. 54.
Decree of the Government of the Russian Federation of January 19, 1998 No. 55 “On approval of the Rules for the sale of certain types of goods, a list of durable goods that are not subject to the buyer’s requirement to provide him free of charge for the period of repair or replacement of a similar product, and a list of non-food products of good quality, not subject to return or exchange for a similar product of a different size, shape, size, style, color or configuration.
State standards: “Retail trade. Classification of enterprises”, “Retail trade services, general requirements”, “Retail trade. Requirements for service personnel.

The Civil Code of the Russian Federation regulates relations arising under the concluded agreement. The Law "On Protection of Consumer Rights" concerns the sphere of direct sale of goods and provision of services. The Federal Law "On the quality of food products" regulates the manufacture and sale of this category of goods. Federal Law No. 54 requires sellers to have cash registers available. Government Decree No. 55 applies to legal relations in the field of sale of certain types of non-food products. State standards stipulate in more detail the various areas of retail trade.

Trading Rules

Implementation rules depend on the specifics of the goods sold. They are divided into two broad categories: non-food and food. These types of goods have a purpose and have specific properties, so the order of their implementation is noticeably different.

Retail outlets fall into the following categories:

Self-service businesses. At such points, the buyer personally selects the products he needs, placed on the shelves in the trading floor.
Full Service Points. In this case, the buyer contacts the store department.
Mixed service points. At such enterprises, it has both a common trading floor and departments.

Depending on the specifics of the products sold, outlets can be divided into several types:

Shop of a narrow orientation. In such places, a narrow range of goods is sold, for example, household appliances or chemicals.
Department store. Non-food products of a wider range can be sold here - dishes, furniture, knitwear, bed linen.
Supermarket. In such an outlet, both non-food products and food products can be sold.

In some stores, the list of products may be increased by medications. In this case, it is necessary to equip an isolated department or a pharmacy kiosk.

Foodstuffs

The rules for the sale of food products relate to the sale of food products. The requirements for their sale are especially strict. This is due to the fact that food provides the human body with essential microelements.

Both the manufacturer and the distributor are obliged to provide the buyer with information on food products of the following content:

A list of ingredients and substances, including additives that make up the product.
Calorie content, the amount of protein, carbohydrates, vitamins and fats.
Item weight.
Scope of application - general, children's, dietary, biologically active.
Cooking methods. This applies to semi-finished products and concentrates.
Safety rules.
Contraindications for use.
Registration information.

Food products must be unpacked before they are displayed on the shelves. There should be no wrapping materials on the goods. Dirt must be removed from the surface. The distributor is obliged to conduct an external inspection of the products and their sorting. Products manufactured directly at the point of sale are subject to sale only after passing sanitary control. Alcohol is put on display in the presence of excise labels.

If the goods were packaged by the distributor himself, the package must contain information about the product name, weight, price per kilogram or unit and the final cost, as well as the date of this operation and information about the specialist who carried it out. Products weighed by the manufacturer are sold free of charge for containers.

Gastronomy products, such as sausages, can be cut into separate pieces at the request of the buyer. The weight of the product in this case is determined by the consumer.

Non-food items may also be found in places where foodstuffs are sold. At the same time, the latter should be placed in such a way as not to have a negative impact on the quality of food products.

A certain temperature regime must be maintained in the store to ensure the safety of products. For this reason, outlets are equipped with air conditioners and refrigeration units.

Non-food products

Buying non-food products has its own characteristics. As in the case of food products, the consumer is provided with information on industrial products of the following content:

Product name in full.
Specifications and direction of use.
Manufacturer information.
Operating procedure.
Safety regulations.
Service life.
Product safety rules.

Industrial products are placed on racks in the trading floor, depending on their type. Separate departments can be organized in the store. This approach creates convenience for customers. Racks for goods must comply with the requirements of technical standards. It is necessary that each shelf can withstand the weight of the product, excluding its fall. Goods should be placed away from sources of increased danger, such as an electrical transformer. In the trading floor, it is necessary to have entry and exit points, the dimensions of which do not interfere with the transportation of products, that is, the dimensions of the doorways will be sufficient for the movement of products.

Requirements for the seller

To avoid liability for violation of trading rules, each distributor must fulfill a number of conditions.

They include:

Availability of the necessary technical means to perform cash and settlement operations with the buyer's money.
Information stand, which should contain information and data for buyers.
On the packaging of each product, a showcase or a rack, information about the cost of products must be placed.
All products must be certified, that is, their compliance with the requirements of the standards must be confirmed by an official authorized body.
The distributor is obliged to comply with the established work schedule.

In case of non-compliance with at least one of the specified conditions, the seller may be subject to various measures of influence.

Availability of cash register

You can trade only if you have special equipment for making settlements with the client. This rule applies to any outlet, that is, both a specialized store and a supermarket.

There are certain requirements for this type of technology:

The device must have an integral case with a marking number printed on its surface, as well as a new fiscal drive.
It is necessary that the equipment has a clock and a panel that reflects all the information about the operation being carried out - the amount paid and the change to the buyer.
The machine must be equipped with paper tape for printing receipts.

Such requirements also apply to the terminal intended for settlements using a plastic card. For these purposes, you will need to conclude a service agreement with a banking authority. The device for issuing checks must be connected to the terminal.

Informing the buyer

Another of the duties of the distributor is to alert consumers, that is, to provide people with information and data about what and how they can buy in the store.

For these purposes, special stands are equipped in retail outlets.

This area should include the following information:

Full name of the distributor.
Shop opening hours.
Types and range of products offered.
A copy of the state budget registration certificate. This applies to individual entrepreneurs.
License for the right to carry out retail trade.
Contact details of official authorized bodies exercising control over the activities of the implementer.
Location of the book of suggestions and complaints, as well as information about the official responsible for its maintenance.
Extracts from the Law "On the Protection of Consumer Rights" related to the sale of products and the possibilities of buyers.
Information about the order of sale and return of goods.
Seller's obligations.
Phone numbers for emergency contacts.
Information about the categories of buyers who are granted discounts and benefits.

The consumer corner should be located in an accessible place, as a rule, at the entrance to the store. The seller is also obliged to report the specified information orally, at the first request of the buyer.

Registration of price tags

The packaging of each product must contain information about its value. If the goods are sold by weight, then the price tag should be placed on a rack or showcase opposite each product. Information is placed on paper or plastic tags, an electronic version is also allowed. The price tag must indicate the name of the product, the manufacturer, the cost per kilogram or one unit. If the seller carries out field trade, then the information must be certified by the head or an official authorized by him.

Goods quality documents

The sale of products will be impossible without the appropriate papers confirming the compliance of the goods with quality requirements.

First of all, the implementer must have a declaration available. Such a document confirms not only the quality of the product, but also a guarantee of the safety of its use. It reflects product information and a list of supporting information. The declaration is approved by the state bodies of the standard.

Also, the seller must have a certificate of product compliance with quality standards. Such a document is drawn up both on a voluntary and mandatory basis, depending on the type of goods.

Compliance with the mode of operation

The distributor is obliged to comply with the operating mode. Such a procedure is established by the seller himself, taking into account the requirements of the law. It depends on the types of goods that are sold at the outlet. For example, alcohol cannot be sold from twenty-three hours until eight the next day.

The store must open at a set time, weekends are set, and work on general holidays. As a rule, retail outlets that sell food products operate without lunch. Breaks for personnel rest during the day or shift are established by local regulations. This is not reflected in the general schedule of work.

Liability for violation

The nature of the measures of influence that can be applied to the seller depends on the type of violation and the severity of the consequences. Responsibility in this case can be disciplinary, material, civil, administrative and criminal.

Terms of engagement

The conditions for holding the seller liable is the violation of the rights of buyers and the requirements for retail trade. The fact of misconduct can be revealed by the head of the distributor, the buyer himself, as well as during an audit conducted by authorized state budgetary authorities. That is, the basis for punishing the seller is a memorandum, a consumer appeal, an order or a protocol drawn up by an official of the inspection organization.

Without fail, a written explanation of the violation must be taken from the implementer.

After that, an act is drawn up, and other documentation related to the misconduct is also collected. The collected material is transferred to an authorized official for a decision. The organizations that have the right to punish the store include Rospotrebnadzor, the prosecutor's office and the court. Also, the head of the seller may bring the latter to disciplinary responsibility.

Penalties

The enforcement measures that apply to retail outlets depend on the type of liability:

Disciplinary sanctions are expressed in the announcement to the guilty person of a remark, reprimand or dismissal of the implementer from work.
Liability is a deduction from the seller's earnings of the amount of damage caused to the company.
Civil law is characterized by the payment of a penalty or compensation for damage caused to the buyer by a court decision.
Administrative liability is expressed in the form of monetary fines with or without withdrawal of goods.
Criminal is characterized by the fact that the guilty person, in addition to a fine, can be involved in the performance of public or correctional work, limited in freedom or isolated from society. At the same time, as an additional measure, the withdrawal of sold products is applied.

Information about changes:

The rules were supplemented by clause 33.1 from July 1, 2019 - Decree of the Government of Russia of January 28, 2019 N 50

33.1. In the trading floor or other place of sale, the placement (layout) of dairy, dairy compound and milk-containing products must be carried out in a way that allows visual separation of these products from other food products, and be accompanied by the informational inscription "Products without milk fat substitute".

34. In the case of pre-sale packing and packaging of loose goods produced by the seller, the volume of packed goods with short shelf life must not exceed the volume of their sale during one trading day.

The packaged goods shall be marked with their name, weight, price per kilogram, cost of plumb line, date of packaging, expiration date, number or surname of the weigher.

When selling food products packaged and packaged by the manufacturer with an indication of the weight on the package, their additional weighting is not performed.

Bulk and unpackaged food products are not subject to sale, with the exception of certain types of goods, the list of which is approved in accordance with the procedure established by federal law.

35. Bulk food products are transferred to the buyer in a packaged form without charging an additional fee for packaging.

For packaging, materials are used that meet the mandatory requirements established by law.

36. The price of food products sold by weight is determined by net weight.

37. At the request of the buyer, gastronomic products may be sold to him in sliced form.

Bread and bakery products weighing 0.4 kg or more (except for products in the manufacturer's packaging) can be cut into 2 or 4 equal parts and sold without weighing.

Bread and bakery products are sold in small retail outlets only in packaged form.

38. Food outlets may sell related non-food items and provide catering services. At the same time, trade in related products and the provision of public catering services should not lead to a deterioration in the quality and safety of food products and the conditions for their sale established by the legislation of the Russian Federation on technical regulation.

III. Features of the sale of textile, knitwear, clothing and fur goods and footwear

39. Textile goods (fabrics and non-woven materials and products made from them), knitwear, garments (clothing, underwear, hats), fur products and shoes must undergo pre-sale preparation before being submitted to the trading floor, which includes: unpacking, sorting and inspection of the goods; checking the quality of the goods (by external signs) and the availability of the necessary information about the product and its manufacturer; if necessary, cleaning and ironing products and their minor repairs.

40. Goods offered for sale must be grouped by types, models, sizes, heights and displayed on the trading floor. Taking into account the peculiarities of trade, samples of goods offered for sale may be exhibited on the trading floor, for which the buyer is given the opportunity to choose and purchase the goods he needs.

Knitwear, clothing, fur goods and footwear for men, women and children should be placed separately on the trading floor.

Fabrics are grouped according to the type and type of fiber from which they are made, fur goods - according to the type of fur.

Each fabric sample must also be accompanied by information about the percentage of fibers from which it is made, and fur products - information about the type of fur.

54. Prior to submission to the trading floor, perfumery and cosmetic products are unpacked and inspected, the quality (by external signs) of each unit of the product and the availability of the necessary information about it is checked.

55. The buyer should be given the opportunity to get acquainted with the smell of perfumes, colognes, toilet water using litmus papers soaked in fragrant liquid, snuff samples provided by the manufacturers of goods, as well as other properties and characteristics of the goods offered for sale.

56. When transferring goods in a package with cellophane wrapping or branded tape, the buyer should be asked to check the contents of the package by removing the cellophane or branded tape. The aerosol packaging of the product is checked by the person carrying out the sale for the functioning of the packaging in the presence of the buyer.

VI. Features of the sale of cars, motorcycles, trailers and numbered units

57. Automobiles, motorcycles and other types of motor vehicles, trailers and numbered units for them must undergo pre-sale preparation, the types and volumes of which are determined by the product manufacturers. In the service book for the goods or another document replacing it, the seller is obliged to make a note about such preparation.

58. When demonstrating the goods offered for sale, the buyer shall have free access to them.

VII. Features of the sale of jewelry and other products made of precious metals and (or) precious stones

Information about changes:

61. The sale of jewelry and other products made of precious metals produced in the Russian Federation, imported into its territory, subject to branding in the manner established by the legislation of the Russian Federation, is carried out only if these products have imprints of state hallmarks, as well as imprints of personal names (for products domestic production).

It is allowed to sell jewelry and other products made of silver of domestic production weighing up to 3 grams inclusive (excluding inserts) without an imprint of the state hallmark.

The sale of cut diamonds made from natural diamonds and cut emeralds is carried out only if there is a certificate for each such stone or set (batch) of precious stones sold.

Information about changes:

62. Information about jewelry and other products made of precious metals and (or) precious stones, cut emeralds and diamonds offered for sale, in addition to the information specified in paragraphs 11 and these Rules, must contain extracts from regulatory legal acts establishing the procedure for testing, analysis and hallmarking of jewelry and other products made of precious metals and certification of precious stones.

Information about changes:

63. Jewelry and other products made of precious metals and (or) precious stones must undergo pre-sale preparation before being submitted to the trading floor, which includes inspection and sorting of such products, checking for the presence of imprints of the state assay mark and personal name on them (for products of domestic production ), as well as the safety of seals and labels, sorting by size.

Information about changes:

64. Jewelry and other products made of precious metals and (or) precious stones offered for sale must be grouped according to their purpose and have sealed labels indicating the name of the product and its manufacturer, type of precious metal, article number, sample, weight, type and characteristics of the inserts, including the processing method that changed the quality, color and cost characteristics of the gemstone, as well as the price of the product (prices per 1 gram of the product without inserts).

When using artificial materials with the characteristics (properties) of precious stones as inserts, the labels must contain information that this stone is not precious.

Information about changes:

65. Jewelry and other products made of precious metals and (or) precious stones, as well as cut precious stones, must be individually packaged.

Information about changes:

66. When transferring the purchased goods to the buyer, the person carrying out the sale checks for the presence of an imprint of the state hallmark and its quality, the presence of an imprint of the personal name (for domestic products), as well as a certificate for a cut gemstone.

Information about changes:

67. At the request of the buyer, in his presence, the purchased jewelry and other products made of precious metals and (or) precious stones without a label weighing up to 1 kg are weighed on scales with an error in determining the mass of not more than 0.01 g, and weighing from 1 kg to 10 kg - on scales with a determination error of not more than 0.1 g.

Information about changes:

68. In the case when, in order to verify the correctness of the labeling of the product, including the mass, the removal of the label is required, an act is drawn up with the subsequent indication of the number of the act on the duplicate label of the store. The manufacturer's label is saved and attached to the product along with the duplicate.

69. If the cash receipt for the goods does not contain the name of the goods, sample, type and characteristics of the precious stone, article, together with the goods, the buyer receives a sales receipt, which indicates this information, the name of the seller, the date of sale and the price of the goods and the person directly carrying out the sale of goods, the signature is affixed.

VIII. Features of the sale of medicines and medical devices

70. The sale of medicinal products (metered medicinal products, ready for use and intended for the prevention, diagnosis and treatment of human and animal diseases, prevention of pregnancy, increase in animal productivity) is carried out in accordance with the Federal Law "On the Circulation of Medicines" and taking into account the specifics defined by these Rules.

71. Information on medicinal products, in addition to the information specified in paragraphs 11 of Article 46 of the Federal Law "On the Circulation of Medicines", must contain information on the state registration of the medicinal product, indicating the number and date of its state registration (with the exception of medicinal products manufactured by the seller (pharmacy institution) by prescription).

72. Information about medical devices (instruments, devices, devices, equipment, materials and other products used for medical purposes separately or in combination with each other, as well as together with other accessories necessary for the use of these products for their intended purpose, including special software , and intended by the manufacturer for the prevention, diagnosis, treatment and medical rehabilitation of diseases, monitoring the state of the human body, conducting medical research, restoring, replacing, changing the anatomical structure or physiological functions of the body, preventing or terminating pregnancy, the functional purpose of which is not realized through pharmacological, immunological , genetic or metabolic effects on the human body) in addition to the information specified in paragraphs 11 and these Rules, must contain information about the number and date of the registration certificate for a medical device issued by Federal Service for Surveillance in Healthcare in accordance with the established procedure, as well as taking into account the characteristics of a particular type of product, information about its purpose, method and conditions of use, action and effect, restrictions (contraindications) for use.

73. The seller must provide the buyer with information about the rules for dispensing medicinal products.

74. The seller is obliged to ensure the sale of medicines of the minimum range necessary for the provision of medical care, the list of which is established by the Ministry of Health of the Russian Federation.

75. Medicinal preparations and medical products must undergo pre-sale preparation before being submitted to the trading floor, which includes unpacking, sorting and inspection of goods; checking the quality of the goods (by external signs) and the availability of the necessary information about the product and its manufacturer (supplier).

Pre-sales preparation of medical devices also includes, if necessary, the removal of factory grease, checking the completeness, assembly and commissioning.

76. The sale of medicines and medical devices is carried out on the basis of the prescriptions of doctors presented by the buyers, issued in the prescribed manner, as well as without prescriptions in accordance with the instructions for the use of medicines and medical devices.

IX. Features of selling animals and plants

78. Information about animals and plants offered for sale, in addition to the information specified in paragraph 11 of these Rules, must contain their species name, information about the features of keeping and breeding.

The seller must also provide information about:

date and number of the technical certificate (for goods for which mandatory requirements have been established to confirm their suitability for use in construction);

storage conditions (for goods for which mandatory requirements for storage conditions are established).

82. Before they are placed on the sales floor (placed at the point of sale), household chemical goods must undergo pre-sale preparation, which includes the release of shipping containers, sorting of goods, checking the integrity of the package (including the functioning of the aerosol package) and the quality of the goods (by external signs ), the availability of the necessary information about the product and its manufacturer, instructions for the use of goods, the correctness of prices.

83. Household chemical goods offered for sale should be grouped by type depending on the purpose of the products in order to ensure the convenience of their selection.

84. When transferring household chemicals in aerosol packaging to the buyer, the functioning of the packaging in the sales area shall not be checked.

XI. Features of the sale of pesticides and agrochemicals

86. Information on pesticides and agrochemicals, in addition to the information specified in paragraphs 11 and these Rules, as well as provided for in Article 17 of the Federal Law "On the Safe Handling of Pesticides and Agrochemicals", must contain information about the state registration number of the pesticide or agrochemical, its hazard class, concentration of the active substance, net weight or volume, date of manufacture, first aid in case of poisoning.

At the request of the buyer, the seller is obliged to familiarize him with a copy of the certificate of state registration of the pesticide or agrochemical.

87. Pesticides and agrochemicals must undergo pre-sale preparation before they are submitted to the trading floor, which includes unpacking and checking the quality of the packaging; sorting; checking the availability of the necessary information, instructions for use, the correctness of prices.

88. On the trading floor, pesticides and agrochemicals should be grouped according to their purpose (insecticides for plant protection, insecticides for animal protection, fungicides, herbicides, rodenticides, mineral fertilizers, organic fertilizers, soil soils, ameliorants, feed additives).

The seller is obliged to ensure compliance with mandatory safety requirements for the storage, placement on the trading floor and sale of pesticides and agrochemicals.

89. Sale of pesticides and agrochemicals is carried out only in the manufacturer's packaging.

XII. Features of the sale of copies of audiovisual works and phonograms, programs for electronic computers and databases

90. It is not allowed to sell copies of audiovisual works, phonograms, programs for electronic computers and databases in retail trade using stalls and tents.

When selling copies of audiovisual works, phonograms, programs for electronic computers and databases, the seller is obliged to provide the buyer, in addition to the information specified in paragraph 11 of these Rules, the following information about the product offered for sale, the presence of which on each copy (packaging) is mandatory:

name, location of the manufacturer of the copy of the audiovisual work, phonogram, program for electronic computers and database;

technical characteristics of the media, as well as recordings of an audiovisual work, phonograms, programs for electronic computers and databases;

registration number of the program for electronic computers or database, if they have been registered.

With regard to copies of films, the seller must also provide the buyer with the following information:

number and date of the rental certificate issued in accordance with the procedure established by the legislation of the Russian Federation;

the name of the film, the country and studio where the film was shot, the year of its release;

basic filmographic data (genre, annotation, information about the script author, director, composer, leading actors, etc.);

movie length (in minutes);

91. Copies of audiovisual works, phonograms, programs for electronic computers and databases must undergo pre-sale preparation, including inspection and verification of the integrity of the packaging of each unit of goods, as well as the availability of the necessary information about the product and its manufacturer, the absence of which prevents the seller from fully complying with the requirements provided for in paragraph 90 of these Rules.

92. When transferring the paid goods to the buyer, the seller checks the integrity of its packaging, and, at the request of the buyer, provides him with the opportunity to familiarize himself with fragments of an audiovisual work, phonogram, program for electronic computers and a database. Trading floors must be technically equipped in order to provide the buyer with the opportunity to check the quality of purchased copies of audiovisual works, phonograms, programs for electronic computers and databases.

93. Sale of copies of audiovisual works, phonograms, programs for electronic computers and databases is carried out only in the manufacturer's packaging.

XIII. Features of the sale of weapons and ammunition for it

94. Sale of civilian weapons intended for use by citizens in self-defense, for sports and hunting, the main parts (barrel, bolt, drum, frame, receiver) of civilian and service (if their buyers are citizens awarded with service weapons) firearms (hereinafter referred to as weapons), as well as cartridges for civilian weapons, is carried out in accordance with the Federal Law "On Weapons", the Rules for the Circulation of Civil and Service Weapons and Cartridges for It on the Territory of the Russian Federation, approved by the Decree of the Government of the Russian Federation of July 21, 1998 No. N 814, as well as the features defined by these Rules.

95. Each unit of weapons offered for sale (with the exception of mechanical dispensers, aerosols and other devices filled with tear or irritant substances) must have an individual number, weapons manufactured since January 1, 1994, in addition, a brand, and each primary packaging of cartridges - sign of conformity in accordance with the legislation of the Russian Federation on technical regulation.

96. Information about weapons, in addition to the information specified in paragraphs 11 and these Rules, should, taking into account the characteristics of a particular weapon, contain information about the content of precious metals and precious stones in artistically designed models of weapons; order of return to the seller for destruction of technically defective mechanical sprayers, aerosol and other devices, cartridges filled with tear or irritant substances, or specified goods, the expiration date or shelf life of which has expired.

97. Pre-sale preparation of weapons and ammunition may include unpacking, depreservation, cleaning and lubrication of weapons; opening hermetic packages of cartridges; external examination of weapons and cartridges, checking the presence of the manufacturer’s mark and individual number on the weapon and their compliance with established samples and passport data; verification of the availability of information on the conduct, in accordance with the established procedure, of the control shooting of firearms with a rifled barrel, on the type, sample and mass of precious metals, the type, quantity and characteristics of inserts made of precious stones used in artistically designed weapons; checking the completeness, technical condition of the weapon, the availability of the necessary information about the product and its manufacturer, the correctness of the price; if necessary, assembly and adjustment of weapons.

98. Weapons and cartridges offered for sale must be placed on the trading floor, have labels indicating the name, brand, model, price of the product, as well as brief annotations containing its main technical characteristics.

99. At the request of the buyer, he must be familiarized with the mechanism of the mechanism of the weapon, which must be demonstrated in an assembled and technically sound condition.

100. The sale of weapons and ammunition is carried out upon presentation by the buyer of the following documents:

passport or other document proving the identity of the buyer;

a license to purchase a certain type and type of weapon;

a license or permit for the storage, storage and carrying of weapons (for the purchase of main and spare parts and ammunition for weapons owned by the buyer);

a document certifying the right of the buyer to hunt, and a permit to store and carry weapons used for hunting (for the acquisition of hunting edged weapons).

101. Together with the goods, the buyer is given a sales receipt signed by the person directly carrying out the sale, which indicates the name of the goods and the seller, brand, type, individual weapon number, date of sale and price of the goods, information about precious metals and precious stones used in artistic issued weapons, information on the control shots of firearms with a rifled barrel (in the absence of such information in the weapon passport); a set of accessories and documents installed by the manufacturer, as well as a license (permit) of the buyer filled in by the seller to acquire (carry, carry and store) weapons or a document certifying the buyer's right to hunt.

102. Upon receipt of the goods, the buyer checks the correctness of the seller filling out the license (permit) of the buyer for the acquisition (carrying, carrying and storing) weapons or a document certifying the buyer's right to hunt (in relation to hunting cold bladed weapons), signs the license, as well as in the book seller's account.

103. The buyer, when replacing weapons, cartridges of inadequate quality, or in case of their return upon termination of the contract, is obliged to present to the seller a document proving his identity, as well as a license (permission) to acquire (carry, carry and store) weapons, the owner of which he is, or a document certifying his right to hunt.

The replacement of weapons, cartridges of inadequate quality is carried out with models corresponding to the type and type specified in the license (permit) of the buyer for the acquisition (carrying, carrying and storing) of weapons, the owner of which he is, or in a document certifying his right to hunt.

The replacement of weapons, cartridges of inadequate quality or their return upon termination of the contract is formalized by an act in the prescribed manner.

XIV. Features of the sale of building materials and products

104. Timber and sawn timber (round timber, beams, boards, commercial slabs, etc.), products made of wood and wood materials (wooden parts, door and window blocks, kits for building garden houses, outbuildings, etc.), construction materials (brick, cement, crushed stone, sand, foundation and sidewalk blocks, reinforced concrete pillars, roofing, hydro- and heat-insulating materials, glass, etc.), metal products (pipes, fasteners, rolled profile materials, wire, metal mesh, etc. ), tools (hand tools for working metal, wood, measuring tools, for painting, etc.), building products (sanitary equipment, locks and hardware, wallpaper, linoleum, artificial finishing materials, etc.) must pass a pre-sale preparation, which includes inspection of the goods, their sorting and sorting, checking the completeness, the availability of the necessary information about the product and its manufacturer.

105. Building materials and products are placed separately by size, brand, grade and other characteristics that determine their scope and consumer properties.

106. The selection by the buyer of building materials and products can be carried out both on the trading floor and directly at the places of their storage.

107. Information about building materials and products offered for sale, in addition to the information specified in paragraphs 11 and these Rules, must contain, taking into account the characteristics of a particular product, information about the material, finish, brand, type, size, grade and other key indicators that characterize this product .

When selling building materials in a certain completeness (garden houses, outbuildings, etc.), the consumer must be provided with information containing information about the name and number of products included in the kit, the degree and methods of their processing (presence and method of impregnation, humidity and drying method and etc.).

108. Sheet glass is sold in whole sheets or cut into sizes specified by the buyer.

Remains of glass up to 20 centimeters wide inclusive are paid by the buyer and are given to him along with the main purchase.

109. Bulk fasteners, sold by weight, are sold at a specially equipped point of issue of goods equipped with weight measuring instruments.

110. The seller is obliged to provide the buyer with the opportunity to check the correctness of the weight, measure and grade of the purchased goods. For this purpose, in a place accessible to the buyer, information is posted indicating the coefficients for converting round timber and sawn timber into dense cubic mass, cubic capacity of sawn timber, and the rules for their measurement. At the request of the buyer, the seller is obliged to familiarize him with the procedure for measuring building materials and products established by the standards.

111. Together with the goods, the manufacturer's documentation related to the goods is transferred to the buyer. If the cash receipt does not contain the name of the product, the main indicators characterizing this product, and the quantity of the product, the buyer is also given a sales receipt, which indicates this information, the name of the seller, the date of sale and the price of the product, and the person directly selling the product is signed.

112. When transferring building materials and products in a certain completeness, the person carrying out the transfer checks, in the presence of the buyer, the presence of the products included in the kit, as well as the availability of documentation attached to this product, including an inventory of the building materials and products included in the kit, instructions for assembly.

113. The seller must provide conditions for the removal of timber and building materials by the buyer's transport.

XV. Features of selling furniture

114. Information about furniture in addition to the information specified in paragraphs 11

about the functional purpose;

about the materials from which the furniture is made and which are used in its decoration;

on the methods, terms, conditions of delivery and transfer of goods to the buyer.

115. Samples of furniture offered for sale must be displayed on the trading floor in such a way as to provide free access for buyers to view them.

116. The seller is obliged to carry out pre-sale preparation of furniture, including checking the completeness, availability of parts necessary for assembly, furniture assembly schemes (if the furniture is collapsible), as well as checking the availability of all items included in the set (sets) of furniture.

XVI. Features of the sale of liquefied petroleum gas

119. Cylinders filled with liquefied hydrocarbon gas (hereinafter referred to as gas) that have passed a technical examination and are in good condition are subject to sale.

120. Information about gas and gas cylinders, in addition to the information specified in paragraphs 11 and these Rules, must contain information:

about the brand of gas and its physical and chemical parameters;

about the technical condition of the cylinder (number of the cylinder, the mass of the empty cylinder, the date of its manufacture and the date of the next technical examination, working and test pressure, capacity), which are indicated on the surface of the cylinder or a plate attached to it.

121. Cylinders filled with gas must undergo pre-sale preparation, which includes inspection of the cylinder, checking its technical condition for tightness and mechanical damage (according to external signs), checking the level of filling with gas by weighing or another method that ensures the specified control, as well as availability of necessary information about the product.

122. The buyer has the right to demand a control weighing of the gas cylinder.

123. The seller is obliged to familiarize the buyer, who independently transports the purchased gas cylinder, with the safety rules for its transportation, as well as when replacing an empty cylinder.

124. Together with the cylinder filled with gas, the buyer is given a sales receipt, which indicates the name of the seller, the number of the cylinder, the mass of gas in the cylinder, the price of the goods, the date of sale, and also the signature of the person directly carrying out the sale.

Simultaneously with the goods, the text of the rules for the safe use of gas in everyday life is transferred to the buyer.

XVII. Features of the sale of non-periodicals

125. Information about non-periodical publications offered for sale (books, brochures, albums, cartographic and musical publications, sheet art publications, calendars, booklets, publications reproduced on technical media), in addition to the information specified in paragraph 11 of these Rules, must contain:

output information in accordance with the requirements of standards;

information on the procedure for making a preliminary order for the purchase of non-periodicals, if such a form of trade is used by the seller.

At the request of the buyer, the seller provides reference and bibliographic information at his disposal about the issued non-periodicals.

126. Non-periodical publications, prior to placement at points of sale, must undergo pre-sale preparation, which includes inspection of the goods in order to check for external signs of the absence of defects (printing defects, damage) and the availability of the necessary information about the publication, as well as completing with the required appendices and dust jacket. For publications reproduced on technical media, the integrity of the packaging of each unit of goods and the presence of the publisher's (manufacturer's) trademark are additionally checked.

127. Non-periodical publications available for sale are exhibited on the trading floor or entered into catalogs of publications available.

Instead of price tags drawn up in accordance with the requirements of paragraph 19 of these Rules, it is allowed to indicate the price on each copy of the publication put up for sale.

The buyer should be given the opportunity to freely familiarize himself with the content of non-periodical publications offered for sale and check the quality of the goods paid for. For this purpose, when selling publications reproduced on technical media, the seller must have the appropriate audio, video or computer equipment.

128. The sale by subscription of a multi-volume non-periodical publication published in separate volumes is carried out on the basis of a written contract, which must include the trade name (name), location (legal address) of the seller, surname, name, patronymic and place of residence of the buyer, name of the multi-volume publication, number of volumes included in the publication, price of the publication, deadline for the transfer of the publication as a whole, payment procedure, procedure for notifying the buyer about the volumes that have gone on sale, the deadline for receiving the next volume after notification. A condition on a deposit may be included in the contract.

XVIII. Features of the sale of non-food products that were in use

129. Information about used goods, in addition to the information specified in paragraph 11 of these Rules, must contain information about the condition of the goods, the shortcomings in it, the sanitary and anti-epidemic measures taken in relation to the goods, technical characteristics (for technically complex goods), the purpose of the goods and the possibility of using it for its intended purpose or for other purposes.

Information characterizing the condition of a used product, including its shortcomings, is indicated on the product label.

If a used product is offered for sale, in respect of which information must be provided on confirmation of its compliance with the established requirements, shelf life or service life, but such information is not available, the seller, when selling the specified product, is obliged to inform the buyer that the conformity of the product the established requirements must be confirmed, it must have an expiration date or service life, but there is no information about this.

130. Used medical products, medicines, personal hygiene items, perfumes and cosmetics, household chemicals, underwear, sewing and knitwear, hosiery, disposable tableware are not subject to sale.

131. Used goods must undergo pre-sale preparation, which includes inspection of goods, sorting them by type and degree of loss of consumer properties, checking quality (by external signs), product performance, completeness, as well as the availability of necessary documentation.

If used goods are offered for sale, in respect of which, in accordance with sanitary rules, sanitary and anti-epidemic measures (cleaning, washing, disinfection, disinsection) must be carried out, but there are no documents confirming their implementation, the seller is obliged to carry out these measures in the process of pre-sale preparation of goods.

132. Used goods offered for sale should be grouped by type.

133. When transferring technically complex used household goods, the buyer is simultaneously transferred (if the seller has it) the relevant technical documents (technical passport or other document replacing it, operating instructions), as well as a warranty card for the goods confirming the right of the buyer for the remaining warranty period.

134. The buyer, to whom a used product of inadequate quality was sold, if its shortcomings were not specified by the seller, has the right, at his choice, to present the requirements provided for in paragraph 27 of these Rules.

The claims specified in paragraphs two and five of paragraph 27 of these Rules may be presented by the buyer, unless otherwise follows from the nature of the goods or the nature of the obligation.

1. Cars, motorcycles and other types of motor vehicles, trailers and numbered units for them, except for goods intended for use by the disabled, pleasure craft and watercraft

3. Electrical household appliances used as toiletry items and for medical purposes (electric shavers, electric hair dryers, electric hair curlers, medical electric reflectors, electric heating pads, electric bandages, electric blankets, electric blankets, electric brush hair dryers, electric curlers, electric toothbrushes, electric hair clippers and other devices that come into contact with the mucous membranes and skin)

4. Electrical appliances used for thermal processing of food and food preparation (household microwave ovens, electric ovens, toasters, electric boilers, electric kettles, electric heaters and other goods)

5. Civil weapons, the main parts of civil and service firearms.

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non-food products of good quality that are not subject to return or exchange for a similar product of a different size, shape, dimension, style, color or configuration
(approved by Decree of the Government of the Russian Federation of January 19, 1998 N 55)

With changes and additions from:

1. Goods for the prevention and treatment of diseases at home (sanitary and hygiene items made of metal, rubber, textiles and other materials, medical instruments, appliances and equipment, oral hygiene products, spectacle lenses, child care items, medicines)

2. Personal hygiene items (toothbrushes, combs, hair clips, hair curlers, wigs, hairpieces and other similar products)

3. Perfumes and cosmetics

4. Textile goods (cotton, linen, silk, woolen and synthetic fabrics, goods from non-woven materials such as fabrics - ribbons, braid, lace and others); cable products (wires, cords, cables); building and finishing materials (linoleum, film, carpets, etc.) and other goods sold per meter

6. Products and materials made wholly or partly from polymeric materials and in contact with food (tableware and tableware and kitchen utensils, containers and packaging materials for storage and transportation of food products, including those for single use)

11. Technically sophisticated household goods for which warranty periods are established (household metal-cutting and woodworking machines; electrical household machines and appliances; household radio-electronic equipment; household computing and duplicating equipment; photographic and film equipment; telephone sets and facsimile equipment; electric musical instruments; toys electronic; household gas equipment and devices; wrist and pocket watches (mechanical, electronic-mechanical and electronic, with two or more functions)

12. Civil weapons, main parts of civil and service firearms, cartridges for them

13. Animals and plants

14. Non-periodical publications (books, brochures, albums, cartographic and musical publications, sheet art publications, calendars, booklets, publications reproduced on technical media)

Trading Rules

Compiled by M. Yu. Rogozhin

Rules for the sale of certain types of goods

I. General provisions

1. These Rules are developed in accordance with the Law of the Russian Federation "On the Protection of Consumer Rights" and regulate relations between buyers and sellers in the sale of certain types of food and non-food products.

2. Under buyer means a citizen who intends to order or purchase or ordering, acquiring or using goods solely for personal, family, household and other needs not related to entrepreneurial activities.

Under seller means an organization, regardless of its legal form, as well as an individual entrepreneur selling goods under a retail sale and purchase agreement (hereinafter referred to as the agreement).

3. Seller's working hours- a state or municipal organization is established by decision of the relevant executive authorities or local governments.

Seller's working hours- organizations of a different organizational and legal form, as well as an individual entrepreneur, are established by them independently.

In the event of a temporary suspension of its activities (for planned sanitary days, repairs and in other cases), the seller is obliged to provide the buyer with information on the date and timing of the suspension of activities in a timely manner.

4. The range of goods offered for sale, the list of services provided, as well as the forms of service are determined by the seller independently in accordance with the profile and specialization of their activities.

When carrying out retail trade at the location of the buyer outside stationary places of trade: at home, at the place of work and study, on transport, on the street and in other places (hereinafter referred to as peddling trade), it is not allowed to sell food products (with the exception of ice cream, soft drinks , confectionery and bakery products in the packaging of the manufacturer of the goods), medicines, medical products, jewelry and other products made of precious metals and (or) precious stones, weapons and cartridges for them, copies of audiovisual works and phonograms, programs for electronic computers and bases data.

5. The seller, in carrying out his activities, is obliged to comply with the mandatory requirements for the organization and implementation of trading activities established by the regulatory legal acts of the Russian Federation.

6. The seller must have the necessary premises, equipment and inventory to ensure, in accordance with the legislation of the Russian Federation on technical regulation, the preservation of the quality and safety of goods during their storage and sale at the point of sale, appropriate trading conditions, as well as the possibility of the correct choice of goods by buyers.

7. The seller is obliged to have and maintain measuring instruments in good condition, timely and in accordance with the established procedure to carry out their metrological verification.

In order for the buyer to check the correctness of the price, measure and weight of the purchased goods, appropriate measuring equipment must be installed on the trading floor at an accessible place.

8. The seller is obliged to have a book of reviews and offers, which is provided to the buyer at his request.

9. These Rules are brought to the attention of buyers by the seller in a clear and accessible form.

10. The seller is obliged to bring to the attention of the buyer the company name (name) of his organization, its location (address) and mode of operation, placing the specified information on the signboard of the organization.

The seller - an individual entrepreneur must provide the buyer with information on state registration and the name of the body that registered it.

If the activity carried out by the seller is subject to licensing, then he is obliged to provide information on the number and validity of the license, as well as on the authority that issued it.

The specified information is placed in places convenient for familiarization of the buyer.

Similar information should also be brought to the attention of buyers when trading in temporary premises, at fairs, from stalls and in other cases, if trading is carried out outside the permanent location of the seller.

When carrying out retail trade, the seller's representative must have a personal card certified by the signature of the person responsible for its execution and the seller's seal (if there is a seal), with a photograph, indicating the last name, first name, patronymic of the seller's representative, as well as information about the seller.

11. The seller is obliged to promptly bring to the attention of the buyer the necessary and reliable information about the goods and their manufacturers in a clear and accessible form, which ensures the possibility of the correct choice of goods.

The information must contain:

Name of product;

Location (address), trade name (name) of the manufacturer (seller), location (address) of the organization (organizations) authorized by the manufacturer (seller) to accept claims from buyers and carry out repairs and maintenance of goods, for imported goods - the name of the country the origin of the goods;

Information on the mandatory confirmation of the conformity of goods in the manner prescribed by the legislation of the Russian Federation on technical regulation;

Information about the main consumer properties of the goods;

Information on the energy efficiency of goods in respect of which the requirement for the availability of such information is determined in accordance with the legislation of the Russian Federation on energy saving and on improving energy efficiency;

Rules and conditions for the effective and safe use of the goods;

Warranty period, if it is established for a specific product;

The service life (shelf life), if it is set for a specific product, as well as information about the necessary actions of the buyer after the specified period and possible consequences if such actions are not taken, if the goods after the specified period pose a danger to the life, health and property of the buyer or become unsuitable for its intended use;

The price in rubles and the conditions for the purchase of goods, including when providing a loan - the amount of the loan, the full amount payable by the consumer, and the repayment schedule for this amount. If the goods purchased by the buyer were in use or a defect (shortcomings) was eliminated in it, the buyer must be provided with information about this.

The seller must warn the buyer about the shortcomings in the product not only orally, but also in writing (on the product label, sales receipt or otherwise).

12. The seller is obliged, at the request of the consumer, to acquaint him with the shipping documentation for the goods, containing for each item of goods information on the mandatory confirmation of conformity in accordance with the legislation of the Russian Federation on technical regulation (certificate of conformity, its number, its validity period, the authority that issued the certificate, or information about the declaration of conformity, including its registration number, its validity period, the name of the person who accepted the declaration, and the body that registered it). These documents must be certified by the signature and seal of the supplier or seller (if there is a seal) indicating its location (address) and telephone number.

13. The sale of goods made from objects of the animal world (fur and leather garments, haberdashery, decorative items, shoes, food products) belonging to species listed in the Red Book of the Russian Federation is carried out if there is appropriate documentation for the goods confirming that these objects of the animal world were obtained in accordance with the legislation of the Russian Federation on the basis of a permit (administrative license) issued by the federal executive body in the field of environmental protection. The sale of goods imported into the Russian Federation made from objects of the animal world falling under the scope of the Convention on International Trade in Endangered Species of Wild Fauna and Flora is carried out on the basis of the permission of the competent authority of the exporting country, and goods confiscated as a result of violation of this Convention, - based on the permission of the authorized body.

When selling such goods, the seller is obliged to provide the buyer, at his request, with information about the documents confirming the availability of the relevant permit.

Compiled by M. Yu. Rogozhin

© Piter Publishing House LLC, 2017