In a private house      06/16/2019

Until what time is there no hot water? Turning off hot water. What to do if there is a planned shutdown of hot water



A planned life, with all the things necessary for a comfortable life at hand: water, light, and warmth in winter. Gas as needed. City dwellers may seem lucky; they no longer need to fetch water, heat with a stove, or read under kerosene lamp. But utilities require constant attention, so the schedule for turning off hot water in Moscow in 2017 and at the address again requires close attention.

The water is turned off because the system is being debugged, preparing it for the next heating season. Fortunately, the authorities are trying to warn their citizens in time. When will it happen? When and for how long should you go without hot water?

Shutdown schedule

The heating season is an integral part of Moscow life, especially in an unpredictable climate, when in winter there are days of -20, -30, with snowfalls, icy winds and other joys of cold weather. People are saved only by uninterrupted heating, depending on the supply and supply system hot water. It requires annual inspection and repair as necessary. Such inspections apply to all of Moscow, no matter whether old residential buildings have been renovated or completely new ones.




MOEK, the largest specialized heat and power company in Russia, is responsible for water supply, responsible for a total of 70,000 individual buildings, where there are both residential and industrial. And MOEK’s clients are 95% of all residents and guests of Moscow.

To find out in advance when and to what extent the water will be turned off, you need to study schedules that are approved and drawn up in advance. Then they are posted, making them available to everyone through the official website of MOEK.

It has already been announced to the press service that water shutoffs will generally begin on May 12. In law hot water You can disable it for a maximum of 14 days. To find out the date for a specific address, you need to use a simple search for your county or street.




How to search by county:

First, select your district from the available list (there is a complete list of all Moscow districts);
Then find your street;
Select your house number from those available on it.
On the street:
In the search box, start typing the name of your street slowly, letter by letter. Next, a list will open, find your street;
Enter the house number next.

The result will be the date of official shutdown, followed by the date of inclusion.




Why do you need to turn off the water at all?

Water shutdowns have already become commonplace for Muscovites, as they happen every year. Moreover, this applies not only to the capital, but also to the regions of the country. Such a measure is necessary as part of general preventive work. All hydraulic tests will be carried out, applying pressure to sections of the pipeline - 24 atmospheres. They will quickly identify all the “weak or problematic” places, which can then cause some kind of emergency.

Of course, it’s worth identifying and eliminating problems in the spring rather than having to suffer and repair everything in the winter. Otherwise, people will be left without the heating they need in the cold.

MOEK explains the shutdown of water as a measure forced to prepare for the future heating season. By the way, shutdown dates can be found out not only through the website. MOEK has hotline, where by calling the address, it is easy to obtain the necessary information.




The schedule is usually drawn up at the beginning of each year, then published in the spring, in advance, so that people have time to prepare. Most often, hot water supply can be turned off from May to August, the main period for prevention and possible repairs. After all, September 1 is the date of delivery and the end of preparation.

Prospects

However, MOEK is trying to reduce the “water-free” time ordinary people. For example, in the USSR, water (hot) was turned off for a month. Then the period gradually shortened. From 4 it became 3 weeks, then 2. Today the officially stated period is 10 days, while some houses may get away with 2-3 days.

The authorities reassure citizens that if there is suddenly no water for longer than the 14 days stipulated by law, then this is a good reason to apply for recalculation.




Sometimes, of course, there are overlaps. MOEK justifies this by the scale of the work. After all, the metropolis is truly huge, the length of its heating networks is 15,500 km, and there are more than 70,000 houses.

Luckily, replacing old pipes can make maintenance easier. But replacement is still underway; there are still many pipes left in the city that have been in operation since the 70s. They require special attention.

In Moscow, hot water is turned off annually from May to the end of August for maintenance work. The hot water shutdown schedule is drawn up and published before the start of the planned shutdown season. Enter your address in the line below and find out when your hot water shuts off in 2019.

2. Why is hot water turned off every year in Moscow?

Turning off hot water is a technical necessity to prepare communications for heating season to ensure reliable operation of all elements during cold weather complex system district heating– thermal stations, main and distribution heating networks, central and individual heating points. Carrying out preventive maintenance, as a rule, requires turning off hot water to consumers for a short period of time.

3. For how long is hot water turned off?

Today in Moscow the duration of outages is no more than 10 days. Moreover, in 2011 the water was turned off for 14 days, and even earlier - for 21 days. 10 days is a reasonable period for turning off hot water without loss of quality and reliability of the Moscow heat and power system.

In new microdistricts where new generation networks have been laid, modern heating points, the shutdown period can be reduced to the minimum necessary for carrying out preventive maintenance to ensure high-quality preparation of the equipment. Replacing older motors, pumps and heat exchangers requires more time and attention. For this reason, the shutdown period may vary in different areas, blocks and even neighboring houses.

The period for shutting off hot water for the period of maintenance work is indicated from the time and date of the start of the shutdown to the time and date of the end of the shutdown of hot water supply, but cannot exceed 10 days, that is, it must be less than 240 hours.

4. In which houses in Moscow is the hot water not turned off at all or is it turned off for a short period of time?

In homes with alternate piping, the hot water may not be turned off every year, or for a short period of time, because it is possible to check and repair the main system while hot water is flowing through the backup pipes. However, even the most modern equipment requires prevention, so completely refuse to turn off hot water in a metropolis with centralized system heating supply is not possible.

5. Why don't they turn off the cold water?

Because the water supply system provides backup pipes. Water flows through them when the main pipes are repaired.

6. Do I have to pay for hot water during a shutdown?

Payment for cold and hot water consumption is carried out in accordance with indications individual devices accounting installed in apartments. To prevent the hot water meter from accumulating extra cubic meters during the period of preventive shutdown, we recommend that you turn it off during this time and use only cold water- especially since it is cheaper. Often management companies close the in-house valves themselves during outages, but additional precautions would not hurt.

In the event of an unscheduled outage, if you did not receive hot water in the required volume or there were interruptions in its supply, you can count on recalculating the amount of the fee downward, up to complete liberation from payment for such a service. And for each hour of supply of hot water, the temperature of which is below 40°C, in total during the billing period, payment for consumed water is made at the rate for cold water.

As summer approaches and the heating season ends, information about the planned annual shutdown of hot water supply becomes relevant. In this article we will look at the reasons for turning off hot water, and also give detailed instructions, where to find the hot water shutdown schedule in 2019 in Moscow.

Download the announcement about disconnecting the hot water supply

Announcement of shutdown of the heat treatment unit due to maintenance work When needed: notify consumers 10 business days before you plan to suspend the supply of CG. This is provided for in subparagraph “b” of paragraph 117 of the Rules for the provision of utilities. Choose the notification method yourself if it is not provided for in the contract. For example, place the information in a publicly accessible place - the entrances of apartment buildings or on the back of a payment document. In the announcement, indicate the break period and the type of CG whose supply you are going to suspend.

Why do you turn off hot water?

Let's look at the main reasons why hot water turns off when connected apartment building To central water supply, as well as legally established temporary shutdown standards.

All communications, including the combined heat and power plant, require regular maintenance, this includes not only the elimination of emerging emergency situations, but also measures to prevent them. In order to prevent emergency situations at the height of the heating season, utility services carry out a number of preventive measures, choosing the most favorable period for residents (in most of the territory Russian Federation this period is from May to September). Turning off the hot water supply (DHW) is a prerequisite for carrying out preventive measures.

The main types of activities carried out during this period technical work are:

  • hydrotesting (in a certain area of ​​the thermal power plant, water is supplied under high pressure), thanks to them, damaged areas can be identified, which in the future can cause serious accidents;
  • works related to reconstruction distribution networks heat supply;
  • work to eliminate existing faults, accidents, as well as other preventive work.

For any resource supplying organization, the priority remains the uninterrupted supply of resources to the subscriber. The measures listed above are mandatory in terms of preparing communications for the upcoming heating season and ensure the uninterrupted operation of the thermal power plant.

Hot water supply is turned off according to the approved schedule. According to the Decree of the Russian Federation dated July 29, 2013 No. 642, the resource supplying organization is obliged to notify consumers of the annual planned termination of the supply of the resource no later than 15 days before the upcoming shutdown. SanPiN 2.1.4.2496-09 regulates the time period for such a shutdown - no more than 14 calendar days.

The period when hot water is turned off is usually determined by the condition of the pipeline. The more worn it is, the more technical work will be required. In some areas of large cities, an alternative pipeline may be laid, then turning off the hot water supply is not an annual event.

How to find the hot water shutdown schedule in Moscow in 2019 at

The hot water supply shutdown schedule has now become known. apartment buildings city ​​of Moscow in 2019. The planned shutdown period will begin on May 13, 2019 and end on September 1 of this year. As mentioned above, the shutdown period for hot water supply will not exceed 14 days, in some apartment buildings it will be 3 days, and in some houses a planned shutdown of hot water in 2019 is not expected at all. This is due to the fact that in some areas of Moscow an alternative pipeline has been laid through which hot water will be supplied, while technical work will be carried out at the main thermal power plant.

You can find the targeted hot water shutdown schedule on the official website of the Moscow United Energy Company OJSC.

Last year our hot water was turned off during the summer. The situation is standard for our country, but the fact is that our water was turned on not after 2 weeks, but after a month. We are afraid that the situation will repeat this year. Tell me what residents should do in such cases? Do we have to pay for hot water during this time?

Yes, you are right, turning off hot water in the summer is already a common situation. Unfortunately, such an unkind tradition has taken root in almost all cities of the country. But, paradoxically, the shutdowns are carried out for the benefit of the residents themselves. At this time, the strength of pipelines and their elements is checked, defects are identified and eliminated, and the quality of the repairs is assessed. It is thanks to these works that a continuous supply of hot water is ensured throughout the year.

But, of course, summer shutdowns must comply with sanitary and epidemiological requirements. And they provide for the following permissible duration of interruption in hot water supply:

  • 8 hours (total) for one month;
  • 4 hours at a time;
  • in case of an accident on a dead-end highway - 24 hours;
  • during the period of annual preventive maintenance - no more than 14 days.

DO I NEED TO PAY?
During the period when hot water is turned off, you, of course, do not need to pay for it. And if utilities have exceeded the permissible shutdown period, then the consumer has the right to compensation. Thus, for each hour of excess, the fee for the billing period is reduced by 0.15%.

  • § Clause 4 of Appendix No. 1 to the Rules for the provision of utility services to owners and users... (approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354)

Every year in Moscow, as in other Russian cities, hot water supply is turned off. Since hot water is a guarantee of comfort, many people wonder when this will happen in order to adjust their plans to this inconvenience.

When will the water be turned off?

Usually, water is not turned off throughout the city, but gradually in different areas (neighborhoods, sections of several streets, and so on). All water outages occur according to a pre-developed plan, so residents can adjust their plans if desired.

Enter the address of the house to determine the date of shutdown of hot water in Moscow in 2018


Find out the shutdown date

Since MOEK is responsible for maintaining water supply networks, you can view the hot water shutdown schedule in Moscow on the company’s official website. Please note that in rare cases there may be slight deviations from the schedule if the planned work is not completed on time. To view the hot water shutdown schedule for 2018 by home address, follow the link.

How long does a shutdown usually last?

Lack of hot water causes to modern man There are many inconveniences, so for many people the question of the duration of water outages is very pressing. Usually hot water is turned off for a period of 10 days. If hot water supply has not been restored within 2 weeks, you have the right to demand a revision of utility bills.

Often the water is turned off for just a few days. Refers to new areas where new pipes and other equipment used to provide hot water and heat to apartments have been installed. Checking the operability of the networks and their readiness for the heating season in this case takes 3-4 days, although it may vary depending on the characteristics of the system and the area. As the number of new pipes and equipment increases each year, water shutoff times for many areas are reduced. But about 70% of communication networks in the capital remain from Soviet times.

Why is the water turned off?

An annual shutdown of hot water is necessary to check the serviceability of the networks and their readiness for the next season. Hot water supply is stopped to carry out preventive maintenance. They necessarily include high-pressure hydrotests, which makes it possible to identify weak points in the pipelines. Eliminating faults and weak points reduces the risk of emergency situations during the cold season.

Not only heating networks, but also heat exchangers, pumping and other equipment require regular maintenance. During the period when hot water is turned off, Maintenance and various preventive maintenance work that can prevent many troubles during the heating season.